Senior Account Manager

Job Description

 

In this role as a Senior Account Manager, you’ll have the opportunity to oversee client relationships and projects with P&B’s key clients. You’ll support the VP, Client Services by managing client partnerships and expectations, working closely with the strategy and creative teams on project delivery, manage project timing and budgets, and help develop account services processes. You will also become an expert on your clients’ business models, needs, and future opportunities.

What you’ll do

  • Manage and grow a portfolio of client engagements where you will be a true client partner and ensure an exceptional client service experience whilst delivering against agency revenue goals.
  • Manage engagements with clients through the development of scopes of work, project plans, budgeting, status calls etc.
  • Mentor, inspire and manage more junior account people to deliver outstanding client projects and client services
  • Effectively and efficiently manage complex marketing projects from project brief to final delivery
  • Facilitate and contribute in meetings and workshops
  • Help identify and overcome obstacles from client challenges to agency processes
  • Be a skilled brief writer, where you can act as a source of inspiration and knowledge on your clients’ brands, business models and audiences for the benefit of creative and strategic colleagues
  • Work closely with and act as the “connective tissue” on client projects with all agency departments i.e. Strategy, Creative, Media, Content etc.

What you’ll need

  • 3-5 years of account or project management experience in an agency environment
  • Attention to detail, processes and be extremely organized
  • A problem solver and focused on looking for solutions
  • Ability to work independently (yet collaboratively) in a remote environment. Be a major team player, advocate and friend
  • A love for working in fast paced, ever changing agency environments
  • A great attitude, always be learning, kind and respectful
  • A passion for award-winning ideas and creative with an ability to articulate why you like an idea, or how it could be even better

What we’d like to see

  • Experience working with marketing technology tools (marketing automation, CRM, content management, web analytics)
  • Experience working with clients with complex business models/offerings and managing multiple projects at once

About Park & Battery

Park & Battery is a brand, marketing and content agency that harnesses perspectives to create clarity, empower action and deliver outcomes for brands and businesses globally. We are an equal opportunity employer, welcoming applicants of all races, genders, ages, identities, orientations, beliefs, abilities and experience levels. We take care of one another, and we don’t tolerate harassment, discrimination or disrespect. Talent and experience are great. Kind, committed people are better.

To apply for or inquire about a role, email careers@parkandbattery.com with your resume and portfolio, and put the position in your subject line.